The Missing Box

I have a Love/Hate relationship with UPS. I get a lot of packages, so delivery services are an important part of my life. Back in the old days, without a doubt, UPS was the best. It wasn't even a close contest. Then, the strike happened, and it's never been the same since. Around here, in today's world, I'd rank them tied for 2nd with Fedex behind USPS. DHL is definitely last. The reason they're low? The distribution center for the Dallas area is terrible. Now, I have another reason to rank them lower.....

If you'll indulge me by turning back the calendar to late spring, you might remember that I got a Lenovo 4K monitor that wasn't working and RMA'd it back to them since it was under warranty. At this point, the whole thing turned into a comedy of errors. 

We'll start this with Lenovo, mishandling this by having me return it to Best Buy, then sending it back saying that they don't repair monitors. That was followed by me contacting them and receiving a promise that they'd "look into it". This was followed by a company I never heard of sending me an email stating that I was to receive a package. No mention what the package was or why. Tracking then indicated that this mystery package was delivered, but there was no package at my house.

As you might imagine; this led to contact with UPS, and ultimately Lenovo who told me that the mystery company was a distributor and the box was my replacement monitor! Furthermore, UPS showed that the package was delivered successfully!!! This then led to a 4 month back-and-forth between myself and Lenovo with me getting progressively more agitated and them convinced that I was trying to get another free monitor. 

Then this happened. Out-of-the-blue, the doorbell rings yesterday afternoon when no one was expected. At the door was an older woman with 3 young kids that I figured, must be trying to sell something. What she had to say was that she lives at 102 Redwood (we live at 120) and that there was a package addressed to me that they've "had for a while"...... Would I like to come down and get it. Up the street at their house in the entryway where apparently it's been since MAY 28th, was my monitor!!! They've had it for over 4 months!!! It hadn't been opened, nor indeed, moved. They just hadn't felt the need to get it to the addressee. I'm not sure who to be angry at!?! Lenovo for it's abysmal communications, UPS for the dyslexic driver, or the strangely unmotivated neighbor? I guess, in the end, I'm just glad I got my monitor.

Propellerhead Gear: Suits Me To A "T"

The IBM (now Lenovo) ThinkPad "T" and I go back a loooong way. Actually, back to the beginning......Y2K. Remember that? Anyway, it was my first real full-time IT job and the responsibility of making sure that my department's technology, at the University of Illinois-Chicago was Y2K compliant. It was a poke in the eye, but hey, I got to make the call on, and order up my very first laptops. I replaced the aging ThinkPad 380ED with brand new T20 for our mobile workers. Let me tell ya; I was the IT guru/hero immediately! I learned to love that machine and almost every "T" thereafter. By that point in my mobile computing life, the ThinkPad roots already ran deep. I had bought a legendary 701c a few years earlier, which was followed by the phenominal 600. When the "T" (for titanium) came out in 2000, I understood that in order to get under the $4000 price-point, IBM had to do away with some of the little refinements that had always been there, like covering the ports, and many of the rubberized surfaces, etc. Remember the old days when every ThinkPad came with a form that the owner filled out and mailed in so they would send you an engraved little plaque with your name on it? Be that as it may, the new "T" was an amazing performer and extremely well put together. And in IBM tradition, it was filled with innovations ranging from the titanium infused casing (hence the T), to the "Thinklight" to give you just a little bit of illumination when typing in the dark. At right around 5 pounds complete with optical drive, this computer defined the "Thin and Light" category of mobile computing. I was able to use the T20 at work for my 2 years at UIC, but later would personally own every model of that series, T21, T22 and finally the excellent T23. The later machines introduced me to the world of "high resolution" at 1400 x 1040 (SXGA+) in a 14.1" screen and I've been addicted every since.

Then came the T30 of 2002. I owned it, I used it, but unlike my other "T" ThinkPads; I did NOT love it. Let's just say that the smoking hot P4 was just not a good fit for the "T" Series philosophy.......as witness by the "big butt" on this machine as compared to the T23 which came before and the T40 that came after! This model is probably responsible for me diverging and getting involved with the "X" machines.... but that's a different post.

I think IBM recognized it's mistake and replaced the T30 the following year with the T40. With it, the design went 180 degrees in the opposite direction. Kinda like the supermodel in the little black dress. Don't get me wrong; it looked great, and I loved carrying it, but they made it so thin that the chassis flex, combined with the hotter GPU begat the infamous ATI, BGA failure issue. I never had it happen to me, since I was ultra-careful not to stress the bottom of my T40, T41, T42p, or T43, but it was a common failure and gave IBM a substantial "black-eye", although pretty much every manufacturer in the industry suffered similar failures. At this point, I'll have to admit that I personally jumped ship and went with the X300 for my next personal laptop (which I've already written about).

Although, I had already personally moved on, the T60 and T61 of 2006 and 2007 were important machines in several ways. Sadly, 2005 brought the sale of the ThinkPad brand by IBM to Lenovo. Although, many of us loved our ThinkPads, IBM was basically loosing money on every computer it sold, so the hand-writing had been on the wall for some time.

Business aside; what about the machines? Those of you who are sharp-eyed, might have already noticed that I put the images in reverse order. Why? We bought them that way! Before I had gone over to the X300, my wife had been using ThinkPads out of the lower-end of the corporate line; the "A" Series, the "R" Series and the "Z" Series. So instead of the T60, she was using the Z61m which was essentially a widescreen version of the same machine. So a couple of years ago, I picked up a T61 for her, installed a big (in those days) 240Gb SSD and she was set.

I really like this series of machines (T60/61). While not as thin and light as the T4x, neither did they suffer from the same chassis flex and heat issues of the T4x. Lenovo went to a rigid internal "roll-cage" design which made these some of the most rugged laptops ever designed. The only real "black mark" were the high-end models' use of the nVidia GPU which often failed leaving a completely dead machine. Of course, this was an industry-wide issue and that video chip manufacturer would end up paying settlements in the billions over it! Up until recently, we had 3 (2 with the nVidia GPU), outfitted with SSDs and 4Gb of RAM. They've been excellent machines for us. Last year, we finally got into the T60 game when my brother sent me some of his old machines for use in my wife's classroom. Yup; they are older and somewhat slower, but they are just as rugged and serviceable on a day-to-day basis.

2014 dawned a new age in our house, when the T500 came to replace my wife's T61. If I hadn't told her about the switch, she probably wouldn't have noticed the difference! The machines are almost identical in looks and performance..... at least for what she does with it. The screen resolution is the same, although I think the newer panel is a little bit better than the old one, but the new keyboard isn't quite the equal of the old one, so it's a "wash". I do like that the newer chipset uses the current standard DDR3 RAM which makes upgrades cheaper. So now, both she (T500) and I (X301) both use the same spec of memory, which I prefer. I have a single 4Gb module in her machine which will allow me to easily get to up to 6 or 8Gb in the future.

For the better part of 15 years, between myself and my family, we've used/owned all 12 models of the "T" series from the original T20 to the T500. I'm certain that we'll get around to the newer T510/520/530 as well, when the time comes!

Office Monsters!

 

No, I don't mean that weird guy in the cubicle down the corridor; I mean Giant Monster "Laptops". If you're not acquainted with names such as AVA Direct, Eurocom, Falcon Northwest, and other builders of custom "gaming" notebooks, then this will be something new for you. Remember this name: Clevo. That's it.....just Clevo. This company pretty much is the driving force behind all the various esoteric gaming laptop computer companies all these years, and even the almighty Alienware before that kill-joy Dell swooped in and bought them out.

For years, this little know Taiwanese company has been stuffing essentially desktop hardware into what could loosely be called laptop computers. I say that because the result has generally been north of 10 pounds and with the giant power bricks (literally the size and weight of a real brick), they often push the 15 pound barrier. 

Some of you might remember my little ill-fated foray into the gaming computer world for my son that resulted in the selling off of the modified Clevo, and Alienware parts machines. Although I got my money back out of them, but didn't accomplish what I set out to do, and I still have a bit of a fixation on these giants. In the time from when I was dabbling with these oddities, till the present, things have gone just a wee bit crazy.

 

That's three hard drives depicted in the D900f in the upper picture and that's FOUR fans in the chassis of the new X7200 in the lower picture! That's one for the CPU, one for the chipset and one each for the two GPUs. It's ridiculous, but you gotta love 'em for their shear audacity! 

Meanwhile, as all this was coming to pass on the "portable" gaming front, the "Big Boys" tried to take big mainstream. Dell was first "out the gate" with the Inspiron XPS M2010 ... which, with it's 20" screen was so big; it was it's own case.....complete with handle. 

Of course, HP simply can't allow Dell to do much of anything that it didn't have an answer for; so behold the Hewlett/Packard HDX "Dragon"....with a deck so big they put a well for a remote in it! 

Now, conceptually, the idea was for these things to be "media" PCs with every A/V bell and whistle under the sun. Never mind that nobody wanted to sit in front of a 20" LCD, vs. attaching a media PC to a really big (40" plus) monitor for their A/V enjoyment. Everybody needed to jump on the bandwagon! Here you see one of the Samsung behemouths complete with requisite attractive Korea model that probably couldn't even lift this thing! In the end, it was basically an interlude in the PC business and these things have pretty much gone away. 

So; what are we here to talk about after all that "rabbit chasing"? The real "monster" of course. Luckily, not the "River Monster" variety which is my wife's current TV show obsession! No, this one is pure ThinkPad. I can't imagine Lenovo being really wild about this concept, which is why it's been killed off fairly quickly after 2 models; W700, and W701. What you see here is the W700DS, standing for dual screen, obviously (more on that later).

 

Here's the deal on these oddities. Five years ago, in 2008, Lenovo released the first of the "W" line, W700, and W500 to act as replacements for the "p" (workstation) versions of the "T" line. The W5xx exists to this day, is pretty normal and therefore uninteresting. Also, it's not nearly big enough to qualify for the "monster" label anyway. Conceptually, the W7xx machines were supposed to do everything that a desktop machine would do, but have an attached monitor and be closed up and moved (sort of). 

 

One of it's more interesting ideas was to make it a photographer's mobile digital darkroom, complete with automated color calibration for the monitor and an optional built-in Wacom digitizer pad complete with an active pen tucked away in a silo in the side of the machine. 

To give you an idea of how large it actually is; that's an X300 (13.3" screen) it's next to in the upper image and an X61 (12.1" screen) sitting in it's "lap" in the lower image. Inside the giant chassis are 2 hard drive bays capable of taking and configuring two hard drives into a RAID set. 

It's so big, that even the "Mini-Dock" made for it is big! The CPUs in them can range from the fastest of the Core2Duo series to the Core i7 processors. The last of the models could take powerful nVidia Quattro GPUs and up to 16Gb of DDR3 RAM. The 17" screen can range from 1440 x 900 all the way up to 1920 x 1200, plus a 10.6" pullout screen of 1280 x 768 resolution. Fully equipped, it was upwards of 11 pounds and cost in excess of $5500! Surfice to say, I'd love to have one. Over the years I've tried a number of times to develop a powerful "mobile workstation", beginning with the T4x series, then Z61m, and now T6x machines. However, I've never been fully happy with the results and now that the lower end of the W700s have dropped into the sub-$500 range, they are starting to get my attention. 

 

Maybe, like the "River Monsters" guy, I can land one for myself someday. But then again, there's the really cool Asus G73.....

A Case for My Bag Addiction

OK, my little obsession is out! My wife called it the other day when she came home and asked me about the big "rollie" case in the garage. I said that it was the case I kept at school in case I needed to bring home lots of stuff. She laughed and said, that bags/cases must be my little addiction. Of course, we Chinese are well known for our little intricate boxes and all manner of fitted cases, etc. For my part, I've always been compulsive about using the correct bag or case for the task when it comes to my cameras, or portable computer equipment. Over the years, despite my best efforts to pare down, I have quite a collection of them stashed away. 

I'll have to level some blame/excuse on has become a favorite source of them in the last couple of years. And that's Goodwill. REALLY; Goodwill! It started some time ago when we decided that we were better off donating our stuff instead of accumulating it for a garage sale. So on occasion when I was tasked with dropping off, I'd go inside and look around as well as drop off the bags of kids clothes, toys, old computer parts, what have you. And over the years have found all manner of useful items cheap, like cassette decks for $8, iPod dock/clock radio for Katie or $6 to cases and bags. 

Yes, Goodwill is an awesome source of high-end computer and camera bags. I learned many years ago, that computer cases/bags don't hold their value; no matter how much you paid for that Brenthaven or Port bag that was $100-150 when you checked that box while ordering that new laptop. They can regularly be found on eBay for less than it costs to ship it; somewhere in the sub-$20 range. On top of that, they are often "lifetime" guarantee items, so if you want, you can send it back and get a new one if that zipper breaks! But, even better, they can be found pretty regularly at Goodwill for about $6 if you know what you are looking for and patiently go through their piles of old luggage that people donate. Another source is companies who handle surplus computing equipment. When they take laptops "off lease" or "surplus" they often come with the cases that were originally issued with the computer. Sometimes they haven't ever been used since many of those laptops were essentially used as a desktop their entire service life. If you find those places, they're be large bins of Dell, HP, Port, etc. cases for about $15-20 each. A good tip is to find the one you like best, then swap the strap around till you find the one of those you like best as well. The two are rarely one and the same, AND they pretty much all clip on the same way. Also, make sure you check to see that they one you want has all the padding and misc. accessory bags that supposed to come with it. These places (as with Goodwill), couldn't case less on the brand of the case. They are all priced the same. 

Recently I was able to make the switch from a ThinkPad backpack to a very nice Timbuk2 Messenger bag courtesy of Goodwill for $6. They also make an insert for this bag to turn it into a stealth camera case that's far less likely to be targeted for theft versus a $60 case from Best Buy emblazoned with a Nikon or Canon logo! Mine has a bonus of a padded laptop/tablet section that's separately access in the back. 

A few years ago, I needed something special when we were going to Alaska. After a lot of searching, I found that the Adventure series from Tamrac was perfect for a single bag that carried everything onto a plane. On a day-to-day shooting basis, I needed something that not only could stay our of the way on my back, but quickly slide around so I could get out equipment. That was the sling style Velocity 8. Although neither came from Goodwill, I was able to get them at good prices (about 50% of retail) from Amazon and eBay respectively. 

 

A couple of weeks ago, I found an "As Is" Halliburton 105 case on eBay for about $30 after shipping. After I get replacement latches and foam for it, I'll use it to store equipment here at home so that I can have ready access to it. The back story behind these Zero Halliburton cases is really pretty interesting. Many years ago, THE Halliburton company of Texas/Oklahoma oilfield fame decided that they needed to have cases that could withstands the rigors of their work environment and keep their sensitive equipment safe. So they started making their own cases. They were so impressive that Zero corporation bought out that division and has continued to make the cases every since. These are arguably the most coveted and copied cases in history used by everyone from field engineers, to photographers, to drug lords, to the mythical James Bond, to the most famous of all......the "nuclear football" that travels with the President of the United States. 

One of my favorite eBay scores was this backpack. It's one of the cases made for Lenovo specifically for the ThinkPad line of laptops. A few years ago, my wife injured her knee right before school started. As an elementary school teacher, she carried all manner of stuff with her back and forth on a daily basis. On crutches for the better part of 2 months, she needed a backpack style case which had the capability to stow a computer safely as well. So I went looking on eBay. One of the surplus outfits that I use on a regular basis out of Pennsylvania had a few of these things that were selling cheap. I mean cheap, something like $20 for an item that originally cost about $100. So I bought one. Unfortunately, it had a tear on one of the little auxilary webbing attachment points. I asked about it, and the seller sent me another almost identical to it while telling me to keep the original one! I use the bad one as my travel bag for when I'm going to a client location for my IT side business. It holds my laptop as well as any tools, cables and software that I might need.

With all these bags, do I need another? No, I don't need anything; especially after I found another Timbuk2 messenger cases in the "small" size for my Micro-4/3rds system. However, I've always coveted one of Zero Halliburton's Attache' style cases made for laptop computers. Especially in the unusual Gun Metal Grey color!

Age of the "Slate"

Not even we, are immune the trends. About a month ago, the first tablet came to live at our house. I've alluded to it before, but never fully explained how I got what might be one of greatest "deals" in my Frugal Propellerhead career. So let me back up to the middle of the summer when this all started.

 At that point, my iPad toting brother-in-law who spent the summer here had been around for a month, and my techno-lust had been well-and-truly ignited. Of course, me being me, I didn't really want an iPad that seemingly every pretentious house-wife and fashionista twenty-something was toting around. Even my father-in-law had given in to the the disease and gotten one for his wife. So obviously that was pretty much off of my radar.....even if I could rationalize or afford it. 

What I really wanted was the ThinkPad "Slate" Tablet, by Lenovo. I didn't want it because it was a ThinkPad. I wanted it because of what made it a ThinkPad Tablet. It was everything that the iPad wasn't; it was function first and really pretty utilitarian in design. Not to say it's ugly, it's a bit of a "government agency GMC Yukon" of tablets. Of course you can read about it on one of the many review sites, but let me at least say that I'm more than pleased with the performance. It's equipped with a 10" IPS screen covered with Gorilla glass and packs a dual core processor supported by 64Gb of storage, not to mention the full SD card slot!

However, it's really the "back-story" of how I came to have it that's more interesting....so here goes. When I started looking at tablets. I was originally intent on starting out by purchasing a cheap android clone just to play around with, before I invested in something nicer. In fact, I had found a guy on Craig's List who was trying to sell a little 7" Viewsonic for $30. However, that seller was kind of flaky and never would meet me, so the sale never came to fruition. As many of you are aware, when I get interested in something, I spend a lot of time researching and hours on eBay watching them. Of course I was aware of the ThinkPad Tablet, but couldn't even afford the $250-300 that I sometimes saw them sell for, much less the $550 to $650 that they sold at new. Therefore, they were pretty much a "pipe-dream". Then, one day while scanning the eBay ads, I came across a guy selling a "new-looking", but "non-working" ThinkPad Tablet for $200. Knowing that they hadn't been out for very long, I was curious why the guy didn't just send it in for warranty repairs. We messaged back and forth on eBay; enough so that I was comfortable with him being what he claimed to be......which was someone who goes out to auctions and buys up pallets of goods. He said that it was in a "mixed lot" pallet and the rest of what he had for sale pretty much bore this out. What it means, is that his business is to go to various auctions, bid on pallets of goods that can come from almost anywhere, but commonly, from places that have gone out of business. So they end up with all manner of stuff that they don't have time to test thoroughly. They make money, by "flipping" this stuff as quickly as possible and do it all over again. 

Anyway, the most interesting part was that although he tried.....and ultimately failed to figure out how to work Lenovo's support site to find out the warranty status. Lenovo, like all the other bigger corporate suppliers typically have 1 to 3 year warranty periods which are pretty liberal. So, after a little digging, I figured out that the tablet in question, which by the way was the highest spec 64Gb model was covered till November 23rd of this year! And, before I offered him $150 (which he accepted), I even told him about it! Then began my odyssey with Lenovo warranty service:

1. The day I received it from the seller, I called Lenovo support- 
2. they sent out a box which I received the next day- 
3. that same day I got it back on UPS to the Memphis repair depot (which used to the EZ-Serv division of IBM)- 
4. the following day they acknowledged that the tablet had been received and said it would take a week- 
5. after a week, I saw online that it was "on hold for parts" so I called them to find out what happened- 
6. got escalated to a manager- who called me the next day to say that they weren't going to have that part for some time and they'd talk to Lenovo to see what they could do- 
7. a day later, he called me to say that Lenovo had agreed to replace it with a new unit......shipped directly from the factory in China!!! 
8.  Two weeks after that, I receive delivery of a brand new ThinkPad "Slate" Tablet directly to my house.......after one month of my time and $150 invested!

Do I love it more because it was ridiculously cheaper than what the normal price should have been? Yup, I sure do....but that's not the end of the story. Apparently I don't love it as much as my 9 year old son and 6 year old daughter, so we all know what that means, right!?! You got it......

Daddy-Claus has been busily looking for something for Christmas. After examing a crazy number of different tablets, it came down to what I was willing to spend on two elementary aged kids while making the salary of a teacher. That turns out to be around $100 give or take. Decision parameters?

• Their kids! If we were a part of a different demographic, maybe it'd be a no-brainer and we'd just buy iPads........hmmmmm...........naaaaaawwww.
• It needed to be small for kid hands and so they could carry it around in backpacks etc.
• It needed to have a dual-core processor so it could run something better than Android Gingerbread.
• It needed to be better-built than the usual "no-name" clones that may run great, or may break after a week. 

Actually the device that got me going was the Arnova 7, specifically the 7F G3 that Micro Center had on their sales flier for $100. For those who aren't familiar with them, Arnova, is a low-end branding used by Archos, a French electronics manufacturer. Although, not exactly an iPad killer, it does have a dual-core and comes loaded with Android 4 (Ice Cream Sandwich). Therefore, now that I had a legitimate price for a 7" tablet running something other than warmed-over phone Android, from an honest-to-gosh manufacturer, I now had a standard. 

 What I had figured out was this: 

1. I could buy a decent tablet pretty much any time, new or used for around $100. All you have to do is to do a search on the local Craig's List.
2. Unfortunately, at that price, all you'll usually get is an old single-core machine only capable of running Android "Gingerbread"....like the Lenovo IdeaPad A1 (illustrated above).
3. I wanted one built at least as nicely as the Lenovo IdeaPad....
4. But wanted it to be able to run Android 3.0 (Honeycomb) or better.....
5. And of course, I only wanted to spend around $100

So it looked like it was going to be the Arnova 7F G3 for a while.....right up until I came across the Dell Streak 7, being sold by Newegg, "refurbished" for $120. Here was everything I was looking for in one package. As part of the refurbishing, these unit are loaded with Honeycomb. It comes with Gorilla-Glass (just like my ThinkPad Slate), and a full sized SD card slot. And I'm betting that the refurbishing amounted to loading the new OS, flashing the ROM and replacing the backs with one that doesn't have T-Mobile markings! I'd lay even money that Newegg got a sweetheart deal on them when T-Mobile decided to get rid of the ones that hadn't sold yet from their original cost-supplimented deal they had cut with Dell. Anyway; I don't really care. I'm going to look good at Christmas this year is all I know!

Which leaves one thing left to do. You guessed it: A tablet for the wife of course! Let me give you one quote and see if you translate it as quickly as I did. Upon being offered to use my Slate, she said: "No, that's your tablet". The emphasis is mine of course, but you got the message, right? Now I've just got to decide whether to go with any one of the following options:

• A "rooted" HP TouchPad running Android 4.0 (ICS)- Least expensive
• A Motorola Xoom- Middle of the road (cost-wise)
• Or give in, worship at the alter of Jobs and buy her an iPad- Most expensive 

 

Of course, this is a conundrum all to itself and obviously in need of a separate post.